1. Eligibility Window

You may request a full or partial refund within 14 days of purchase, provided you have completed less than 20% of the course content.

2. How to Request a Refund

Submission:

• Send an email to [email protected] with your name, purchase date, and reason for refund.
• Include your order number or transaction ID.

3. Review Process

Our support team will acknowledge your request within 2 business days and confirm eligibility based on your course progress.

4. Partial Refunds

If you’ve completed between 20% and 50% of the course, you may be eligible for a pro-rated refund based on remaining content.

5. Non-Refundable Items

• Access to bonus masterclass recordings after the 14-day window.
• Fees for one-on-one mentorship sessions already delivered.

6. Refund Method & Timing

Approved refunds are issued to the original payment method within 7–10 business days of approval.

7. Exceptions & Special Cases

In rare circumstances (e.g., technical issues preventing access), we may extend the eligibility window. Please contact support to discuss.

8. Cancellations by ClickCraft Academy

If we cancel a course or significantly change its content, you will receive a full refund regardless of progress.

9. Changes to This Policy

We may update our refund terms periodically. Any major changes will be posted on this page and communicated via email.

10. Contact Us

For questions or assistance with your refund, email [email protected].